Aot Compressor insists on customer-centric, established a complete product service and technical support system to provide customers with excellent services.
1. Understand the basic situation of the customer's project, introduce the company's products to the customer based on the basic situation of the project, and establish a good business relationship with the customer.
2. The pre-sales technical staff will conduct technical exchanges and communication with the customer to understand the customer's project requirements and equipment parameters. Customers can come to our company for on-site inspections and conduct technical and business exchanges.
3. The pre-sales personnel formulate equipment design plans according to customer requirements and technical parameters combined with the previous communication with users.
4. According to the equipment plan, draft the technical agreement of the project business contract.
5. Appraisal of the contract, project implementation and maintenance.
Users provide professional air compressor accessories, maintenance and frequency conversion transformation, energy-saving transformation plan, and realize multi-machine joint control.
Aot is responsible for lifelong maintenance of the products it sells. It has set up an all-weather service hotline to accept customer needs at any time, promptly repair and repair customers, and rush to the site in a shorter time to quickly standardize maintenance to meet customer production needs.
United provides customers with complete, low-cost parts and components. When customers need it urgently, we will deliver spare parts in a quick way.